FAQs

1. What types of suits do you sell?

We specialize in selling stylish and trendy 3-piece suits for women. Our collection includes a variety of designs, such as the Yarn Dyed Suit and the Embroidered Organza Suit, offering customers a wide range of options to choose from.

2. How do I initiate a return?

To initiate a return, please contact us at hello@shaziaaleem.com within 30 days of receiving your item. We will provide you with further instructions on how to proceed with the return.

3. What is your return policy?

We have a 30-day return policy. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Please refer to our refund policy for more details.

4. How long does it take to process an order?

Orders are typically processed within 1-3 business days. Please note that this does not include weekends or holidays.

5. What are your shipping options?

We offer standard shipping and express shipping options. Domestic shipping within [Your Country] usually takes 3-7 business days for standard shipping and 1-3 business days for express shipping. International shipping times may vary depending on the destination country.

6. Do you offer free shipping?

Yes, we offer free standard shipping on domestic orders over $50 and international orders over $100. Please refer to our shipping policy for more details.

7. What should I do if my package is lost or damaged?

If your package is lost or damaged, please contact our customer service team within 48 hours of delivery. We will assist you in initiating a claim and resolving the issue.

8. Can I exchange an item?

Yes, you can exchange an item. The fastest way to ensure you get the desired item is to return the original item and make a separate purchase for the new item.

9. Do you ship internationally?

Yes, we offer international shipping. However, please note that customers are responsible for any customs, duties, and taxes that may be incurred.

10. How can I contact customer service?

You can contact our customer service team by emailing us at hello@shaziaaleem.comor by calling 0303-8425111. We are here to assist you with any questions or concerns you may have.